Special Issue on Patients Complaints and Their Influence on Health System

Submission Deadline: Jan. 12, 2020

This special issue currently is open for paper submission and guest editor application.

Please download to know all details of the Special Issue

Special Issue Flyer (PDF)

  • Special Issue Editor
    • Rajko Pirnat
      Faculty of Law / Department of Administrative Law,University of Ljubljana, Ljubljana, Slovenia
    Guest Editors play a significant role in a special issue. They maintain the quality of published research and enhance the special issue’s impact. If you would like to be a Guest Editor or recommend a colleague as a Guest Editor of this special issue, please Click here to fulfill the Guest Editor application.
    • Jože Balažic
      Medical Faculty,University of Ljubljana / Institute of Forensic medicine, Ljubljana, Slovenia
    • Anka Mohorič Kenda
      Private research institution,Social sciences / Administrative and organizational sciences / Management in Health Care,Farmed Company, Rače, Slovenia
    • Robert Leskovar
      Faculty of Organizational Sciences,University of Maribor, Maribor, Slovenia
    • Draško Veselinovič
      Faculty of Economic,University of Ljubljana, Ljubljana, Slovenia
  • Introduction

    Many European countries are doing exceptional efforts, directed towards the quality of performing health services and improving patients’ safety, regardless of the characteristics of their health care system. The findings of World Health Organization (WHO) show a high degree of patient safety risk and an exceptional potential for reducing errors, which can lead to considerable financial savings and better results for the patients. The issue of patients’ safety is becoming ever more important in the health systems over the world, not only in EU countries. The influence of digitalisation on application of patients’ complaints enables quick and effective interaction with health care personnel and efficient control of introduced changes. This special issue is an extended survey of advanced research in EU countries in the field of patients’ complaints and of new approaches for increasing health care users’ satisfaction and structured improvement of the quality of health services in health care institutions. This special issue will present an improved view of advanced research dimensions in the field of improving patient safety. The collected original scientific papers will discuss innovative approaches to effective reduction of patients’ complaints and present opportunities for health care improvement.

    Aims and Scope:

    1. Health quality system
    2. Patients’ complaints
    3. Digitalization of quality improvement
    4. Patient safety
    5. Quantification on (non)quality costs
    6. Patients’ rights and health quality

  • Guidelines for Submission

    Manuscripts can be submitted until the expiry of the deadline. Submissions must be previously unpublished and may not be under consideration elsewhere.

    Papers should be formatted according to the guidelines for authors (see: http://www.sjpublichealth.org/submission). By submitting your manuscripts to the special issue, you are acknowledging that you accept the rules established for publication of manuscripts, including agreement to pay the Article Processing Charges for the manuscripts. Manuscripts should be submitted electronically through the online manuscript submission system at http://www.sciencepublishinggroup.com/login. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal and will be listed together on the special issue website.

  • Published Papers

    The special issue currently is open for paper submission. Potential authors are humbly requested to submit an electronic copy of their complete manuscript by clicking here.

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